How do I make a return?
We offer a hassle-free, 30-day return period that begins when your order is delivered. Frames must be returned to us prior to when the 30-day period ends.
Every order is shipped with a return label inside for easy returns. Frames must be in like-new condition and contain all packaging to be eligible for a full refund.
*Expedited shipping charges are not eligible for refund
Stuck? Email us for help with the return process.
What is your international return policy?
Due to the complexity of international customs, we are unable to facilitate international returns at this time. If you wish to assume responsibility for the cost and logistics of international shipping, kindly email email@example.com within 30 days of receipt to be eligible for a refund.
How do I exchange my sunglasses?
Exchanges are subject to the same 30-day return period outlined in our Return Policy. If you would like to exchange your sunglasses, please email us at firstname.lastname@example.org.