WE OFFER FREE, FAST SHIPPING TO OVER 60 COUNTRIES.
OUR HASSLE-FREE, ELECTRONIC CUSTOMS DOCUMENTS MEAN ALL APPLICABLE TAXES/DUTIES ARE CHARGED AT CHECKOUT. We will pay any surcharges, and customers are not responsible for paying additional customs fees. Simply await delivery of your package; we will handle all import/export logistics and costs.
If your country is not highlighted in blue below (BRAZILIANS, WE ARE LOOKING AT YOU), know that we are hard at work expanding to new regions. We are especially eager to expand our fulfillment to Latin America. In the meantime, you can still buy our products online by visiting Net-a-Porter (our brand's page, and/or our collaboration with Olivia Palermo), and ship your sunglasses almost anywhere (including Latin America).
*We make every effort to ship orders received by 12pm PST (M-F) the same day.
**All taxes, import duties and custom fees are charged upon checkout; customer is not responsible for paying any additional fees, and can simply await delivery of their package without hassle. We will handle all import/export logistics and costs.
***Due to the complexity of international customs, we are unable to facilitate international returns. Should you wish to assume the responsibility and cost of an international return, you are welcome to do so within 28 days of receipt; however, we caution our international customers that return shipping and import/export duties often make international returns prohibitively expensive, and that it is difficult to recover any taxes and duties incurred.
HASSLE FREE INTERNATIONAL SHIPPING
We are happy to provide complimentary international shipping to the following countries, now with hassle-free, electronic customs documents, and all applicable taxes included upon checkout.
Aruba, Australia, Austria, Bahrain, Belgium, Bermuda, Brunei, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Jamaica, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom
All relevant taxes and duties are calculated at checkout. We assume liability for any additional charges, our customers need only relax and await their delivery. If your country is not listed above we regret that we cannot ship to these locations due to new restrictions on international import/exports. We deeply apologize for this inconvenience, and are working hard to find an alternative for our global customers. We know many of you will be disappointed that we no longer ship to your region; this is solely because we've transitioned entirely to electronic trade documents (ETD), which only works with the countries listed above. We look forward to the expansion of ETD capabilities, particularly in Latin America, and will be the first to offer shipping to those regions when it becomes available.
Due to the complexity of international customs, we are unable to facilitate international returns at this time. Therefore, the complimentary FedEx label included with your order is only valid for shipments within the United States. If you wish to assume responsibility for the cost and logistics of international shipping, kindly send your package to our office within 30 days of receipt to be eligible for a refund: