FAQs

ABOUT THE SUNGLASSES

What are Westward Leaning sunglasses made from?

Do Westward Leaning sunglasses have UV protection?

Are Westward Leaning lenses polarized?

Can I order a custom pair?

Where are Westward Leaning sunglasses made?

How can I improve the fit of my sunglasses?

How can I best care for my Westward Leaning sunglasses?

Can I put prescription lenses in my Westward Leaning sunglasses? How?

How do I know if the sunglasses will fit me?

The pair I want is sold out. How does the waitlist work?

Can you help me pick a pair?

Where can I buy Westward Leaning sunglasses in my city?

ABOUT ORDERING AND SHIPPING

Do you offer gift cards?

Can I use my gift card multiple times, or can I use multiple gift cards together?

What payment methods do you accept?

Is my payment secure?

Is my personal information kept private?

How long does it take to process an order?

How can I check the status of my order?

To where do you ship?

What types of shipping do you offer? What does shipping cost?

Can I expedite my order?

Why do I have to pay for duties and import taxes on orders shipped outside the US?

Does Westward Leaning insure packages? Do I have to sign for delivery?

I’m interested in placing a corporate order. Who should I contact?

Can I change or cancel my order?

ABOUT RETURNS AND REPAIRS

How long do I have to make a return?

Can I exchange my sunglasses for a different pair?

Do my Westward Leaning sunglasses have a warranty?

What if I scratch my lenses?

Can I return my Custom glasses?

Anything we missed? Please feel free to contact us at help@westwardleaning.com.