*We make every effort to ship orders received by 12pm PST (M-F) the same day.
**All taxes, import duties and custom fees are charged upon checkout; customer is not responsible for paying any additional fees, and can simply await delivery of their package without hassle. We will handle all import/export logistics and costs.
***Due to the complexity of international customs, we are unable to facilitate international returns. Should you wish to assume the responsibility and cost of an international return, you are welcome to do so within 28 days of receipt; however, we caution our international customers that return shipping and import/export duties often make international returns prohibitively expensive, and that it is difficult to recover any taxes and duties incurred.
FAST, FREE DOMESTIC SHIPPING
We offer complimentary USPS shipping on all domestic orders. Delivery times are typically 3 days or less. We ship Monday through Friday and orders received before 12 PM PST ship that day. If you'd like faster delivery, you can upgrade your delivery to Fedex 2Day or Fedex Overnight Priority shipping. Please note that Fedex is unable to deliver to P.O. boxes; if you specify delivery to a P.O. box, your package will automatically ship via USPS.
NEW! HASSLE FREE INTERNATIONAL SHIPPING
We are happy to provide complimentary international shipping to the following countries, now with hassle-free, electronic customs documents, and all applicable taxes included upon checkout.
Aruba, Australia, Austria, Bahrain, Belgium, Bermuda, Brunei, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Jamaica, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom
All relevant taxes and duties are calculated at checkout. We assume liability for any additional charges, our customers need only relax and await their delivery. If your country is not listed above we regret that we cannot ship to these locations due to new restrictions on international import/exports. We deeply apologize for this inconvenience, and are working hard to find an alternative for our global customers. We know many of you will be disappointed that we no longer ship to your region; this is solely because we've transitioned entirely to electronic trade documents (ETD), which only works with the countries listed above. We look forward to the expansion of ETD capabilities, particularly in Latin America, and will be the first to offer shipping to those regions when it becomes available.